IS COUNSELING AT ALBATROS-DIREKT FOR FREE?
Yes, via Albatros-Direkt.de there are various offers from "Albatros gGmbH" (https://www.albatrosggmbh.de) available as video-supported online counseling services.
Thanks to funding from the state of Brandenburg and the state of Thuringia, the psychosocial counseling for refugees and migrants can be used free of charge by our clients and our cooperation partners.
Thanks to the funding provided by the State of Berlin, a wide range of other services can also be made available through this channel, and you can use them.
IS THE CONVERSATION CONFIDENTIAL?
Yes, all conversations between Albatros counselors and clients are confidential. Information will only be passed on to third parties after you have given your agreement.
ARE THE ONLINE CONVERSATIONS CONFIDENTIAL?
Yes, Albatros-Direkt is a secure online offer. We use standard technology and open source components for video counseling. The connection between your device and our consultants is usually fully encrypted (end-2-end). We operate all necessary technology on our own equipment and do not use large "cloud providers".
Furthermore you have the possibility to leave the video counseling space at any time.
WHAT ARE THE TECHNICAL REQUIREMENTS?
You can use our services with any computer that has a good internet connection. It is best to use the browser Chrome. You should have a WebCam for this purpose, as this is the only way to have a video conversation.
You can also use our service on mobile devices.